Frequently Asked Questions (FAQs)

Shaheen Bagh is a luxury boutique resort and spa set on a 7-acre estate in Dehradun, Uttarakhand. Inspired by the Shaheen Falcon, our property blends colonial architecture, lush gardens, and personalised hospitality with modern amenities.

‘Shaheen Bagh’ translates to ‘the garden of birds’, where ‘Shaheen’ refers to the falcon, and ‘Bagh’ means garden. This idea is reflected throughout our resort, from our room names to our deep commitment to biodiversity and birdlife.

Yes, Shaheen Bagh has been recognised with the TripAdvisor Travellers' Choice Award consecutively from 2020 to 2024, including the Best of the Best award in 2023, as well as the Booking.com Traveller Review Award 2023.

Our resort is spread across 7 acres of lush orchards, exotic plants, and landscaped gardens on five levels, home to over 10,000 different plant varieties.

Yes, we follow sustainable tourism practices, maintain over 10,000 plant varieties, produce organic food in-house, and use eco-friendly techniques like Hydram for pool maintenance, making us a true biodiversity retreat.

Shaheen Bagh is located at Jamniwala, Dehradun, on the banks of the Tons River.

Our resort is approximately 45 minutes from Dehradun Railway Station.

Dehradun is approximately 5 hours from Delhi by road, making Shaheen Bagh a convenient weekend getaway from the capital.

Mussoorie is approximately 75 minutes from our resort.

Yes, Jolly Grant Airport in Dehradun is the nearest airport, with direct flights available from major metropolitan cities including Delhi, Mumbai, and Bengaluru.

Shaheen Bagh offers four room categories: Vintage Pool View Rooms (325 sq. ft.), Mountain View Rooms (600 sq. ft.), Garden Cottage (1,100 sq. ft.), and Heritage Villa (4,600 sq. ft. with four rooms).

All our rooms come with air conditioning, complimentary Wi-Fi, Smart TV, tea and coffee maker, running hot water, wardrobe, iron and ironing board, hair dryer, heaters, room service, laundry service, and an electronic safe.

Yes, our Mountain View Rooms have private balconies with stunning hill views, whilst our Vintage Pool View Rooms overlook the pool and lush garden for a relaxing, picturesque experience.

Yes, our Heritage Villa is ideal for large families, with 4 rooms named after birds across a sprawling 4,600 sq ft space that includes a shared living room, verandah, and patio.

Our Heritage Villa has four rooms, each accommodating up to 2 guests, making it perfect for travelling families or groups of up to 8 people.

Our Heritage Villa has four rooms named Monal, Barbet, Leiothrix, and Niltava, each named after a bird and equipped with individual washrooms and all standard amenities.

Our Garden Cottage is a 1,100 sq ft space with wooden furnishings, antique decor, and a royal setting with incredible views, offering an unforgettable stay in the heart of the mountains.

Our Garden Cottage can accommodate a maximum of 3 guests, making it ideal for a small family or close-knit group looking for a cosy, regal getaway.

Our Mountain View Rooms are spacious 600 sq ft air-conditioned rooms, each with a private balcony offering mesmerising views of the surrounding hills, pool, and garden, accommodating up to 3 guests.

Our Mountain View Rooms come in 11 unique variants, each named after a bird such as Bulbul, Kingfisher, Woodpecker, Parakeet, Bee-Eater, Sparrow, Minivet, Crimson Sunbird, Flycatcher, Indian Roller, and Cuckoo.

Our Vintage Pool View Room, the Munia, is a charming 325 sq ft room with an antique four-poster bed, rare natural history lithographs curated by the resort owners, and beautiful period bathroom tiles.

Our Vintage Pool View Rooms can accommodate a maximum of 2 guests, making them ideal for couples or solo travellers seeking a quiet, luxurious retreat.

The standard check-in time at Shaheen Bagh is 1:00 PM, and check-out is 11:00 AM; early check-ins and late check-outs are available subject to room availability and may attract additional charges.

Pets are not allowed at our resort.

Children up to 5 years can stay in their parents’ room at no extra charge; those between 5 and 12 years are charged as per the rate sheet, and children above 12 years are charged at adult rates.

Cancellations made 15 or more days before check-in receive a full refund; cancellations made 10 or more days before check-in receive a 50% refund; cancellations within 7 days or no-shows are non-refundable.

Yes, car parking is available on our resort premises at no extra charge for guests staying with us.

GST at 18% applies to both room bookings and food orders at our resort, as per applicable government regulations.

No, consuming food purchased from outside is not permitted in our common areas; all extras, beverages, and snacks are available at our resort and can be settled directly.

Early check-in is subject to room availability; arrivals between 11:00 AM and 2:00 PM are complimentary, arrivals between 8:00 AM and 11:00 AM attract 30% of the room rate, and arrivals before 8:00 AM are charged at 100% for the previous night.

Our restaurant at Shaheen Bagh serves authentic Indian, Chinese, and Continental cuisine, crafted from fresh, organic produce grown on our estate, including in-house milk and dairy products.

Yes, we offer an under-the-sky dining experience where guests can enjoy savoury, fragrant meals surrounded by fresh air and the beautiful natural surroundings of our estate.

Our resort features three exclusive dining spaces designed for everything from intimate, close-knit dinners to larger, celebratory gatherings with groups of guests.

Yes, our kitchen uses fresh, organically grown produce from our own estate, including in-house milk and dairy products, ensuring every meal is wholesome, nourishing, and soulful.

Our dining experience recreates an English dining ambience with organic, estate-grown ingredients, in-house dairy, and the option of open-air meals, making every plate both flavoursome and meaningful.

Yes, Sparsh Spa is an Ayurvedic wellness retreat dedicated to rejuvenating the mind and body through expert treatments in a serene, calming environment.

Our Sparsh spa offers aromatherapy, deep tissue conditioning, therapeutic massages, and other Ayurvedic treatments, all designed to relieve stress and restore energy and mobility to the body.

Yes, our Ayurvedic spa routine can be completed with a relaxing steam treatment followed by a soothing bubble bath in our Jacuzzi for a complete mind and body rejuvenation experience.

Yes, Shaheen Bagh has a kid-friendly swimming pool surrounded by lush greenery, maintained using an eco-friendly Hydram technique that draws water from the Tons River without using chlorine.

Our pool uses an eco-friendly technique called “Hydram,” which recycles pool water drawn from the Tons River, irrigates the surrounding land, and eliminates the use of chlorine in the cleaning process.

Yes, our swimming pool is kid-friendly and surrounded by lush greenery, making it a safe and enjoyable space for families to relax and spend quality time together.

Yes, our resort has a well-equipped gym with modern, state-of-the-art equipment set in a serene environment, perfect for guests who want to maintain their fitness routine during their stay.

Our resort offers wine classes, fishing, photography sessions, golf putting, billiards, table tennis, cricket, board games, a gaming zone for kids, and bicycle rentals, amongst other activities.

Yes, fishing is available at our resort on a chargeable basis; however, it requires 15 days' advance notice to arrange, so we recommend reaching out to us well in advance.

Yes, we offer wine classes on a chargeable basis for guests who would like to explore the world of wine as part of their stay experience at our resort.

Yes, our resort has a dedicated gaming zone for children with rides, rock and roll, seesaw, and other fun activities to keep younger guests entertained throughout their stay.

Yes, Shaheen Bagh offer bonfire experiences in winter on a chargeable basis, making it a warm and memorable way to spend evenings with family or friends during the cooler months.

Our nature walks come in three difficulty levels: Easy (walk to Bhitali Village, 60 min), Moderate (walks to Kimari Plant, Sal jungle, and Shantala Devi Temple), and Difficult (Tons river walk, 2 hours).

Our Easy trek takes guests through the interiors of Bhitali Village, where they can experience daily village life, observe activities like cattle milking, and enjoy the simplicity and calm of a rural setting.

Our Moderate treks include a walk across a 60-year-old hanging bridge to Kimari Plant, a trek to the Sal jungle along the Tons river, and a walk to the Shantala Devi Temple through Sigally and Galjwari.

Our Difficult trek leads guests through caves with natural bathing ponds to the Tons River; during the monsoons, guests can also try fishing, adding to the sense of adventure along the route.

We recommend wearing floaters or sports shoes for all our nature walks, and guests should carry a backpack with water and personal essentials for a comfortable and enjoyable trekking experience.

Yes, our estate is a birding paradise, and guests can spot a wide variety of species here and at nearby hotspots like Asan Barrage and Rajaji National Park, just a short drive away.

Monsoon is the best time to spot local species near our resort, whilst Autumn and Winter bring migratory birds from the Palearctic and Upper Himalayan region to the Dehradun area.

The Dehradun region is home to around 400 avian species; our estate and nearby spots like Asan Barrage and the stretches along the Ganges and Yamuna rivers are ideal for spotting a wide variety.

Yes, we arrange fun-filled riverside picnics for our guests along the Tons River, where they can splash pebbles in the water, dip their feet in the stream, and enjoy the cool, refreshing breeze.

Yes, Shaheen Bagh is one of Dehradun’s finest destination wedding venues, offering panoramic mountain views, lush gardens, open spaces, and expert planning from the initial idea all the way to your big day.

Yes, we cater to all kinds of special occasions and intimate gatherings, with our team providing seamless service and warm hospitality for every celebration, big or small.

Yes, our resort offers an ideal setting for uninterrupted business meetings, networking events, and corporate gatherings away from the city, complete with catering and event support services.

Our conference room can comfortably accommodate up to 24 people, making it well-suited for small meetings, workshops, and corporate gatherings in the heart of Dehradun.

Our conference room is equipped with audio and visual technology and high-speed Wi-Fi, providing everything needed for smooth, professional business meetings and presentations.

Guests can explore Mussoorie (~28 km), Rajaji National Park (~48 km), Rishikesh (~50 km), Paonta Sahib (~56 km), and Haridwar (~62 km), all within comfortable driving distance from Shaheen Bagh.

Yes, Rishikesh, known for its yoga centres, adventure sports, and the Ganga ghats, is around 50 km from our resort via NH 7 and makes for an excellent day trip.

Our resort is welcoming in all seasons. Our location offers a cool escape from summer heat, while winters bring crisp air and the warmth of the property's fireplaces and bonfire evenings.

You can call us +91 81 7122 3007, +91 92 1994 8849, +91 98 1014 6353, or +91 96 6722 1647.

You can send us your queries at info.shaheenbaghresort@gmail.com, and we will get back to you.